Shipping Information
Learn about our delivery methods, timeframes, and costs.
🚚Delivery Services
Standard Shipping
Best for everyday items
Express Shipping
When you need it fast
Cargo / Bulk
For heavy or large items
📦How It Works
Order Processing
Once your payment is verified, the seller will process your order within 1-2 business days.
Handover to Courier
The seller packs your item and hands it over to the selected shipping partner.
Tracking
You will receive a tracking number to monitor your package's journey in real-time.
Delivery
The courier delivers the package to your doorstep. Make sure someone is available to receive it.
❓Common Questions
Do you ship internationally?
Currently, Tokova primarily operates within the country. Some sellers may offer international shipping, which will be indicated on the product page.
What if my package is lost?
If your package hasn't arrived by the estimated date, please check the tracking status. If it seems stuck or lost, contact our Customer Support for assistance with a refund or replacement.
Need more help?
Our support team is available 24/7 to assist you.